Terms of service

Last updated: 29 March 2026

These Terms of Service ("Terms") govern your use of our website and the purchase of products from NAVOSE ("we", "us", or "our").

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Company Information

Company Name: NAVOSE ECOM LLC
Entity ID: 0008088583
Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, New Mexico 87110, United States
Email: info@navose.com
Phone: +1 (505) 279-1679

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Use the website for fraudulent purposes
  • Upload or distribute harmful software (e.g. viruses)
  • Attempt to gain unauthorized access to systems

We reserve the right to suspend or terminate access if these rules are violated.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian
  • You are legally able to enter into a binding agreement

4. Products & Services

We sell fishing-related products, including bait boats and accessories.

  • All products are subject to availability
  • We may limit quantities or discontinue products at any time
  • We aim to display products accurately, but slight variations may occur

5. Orders & Acceptance

  • Placing an order does not guarantee acceptance
  • A contract is formed only after order confirmation is sent
  • We reserve the right to cancel or refuse any order

If your order is cancelled after payment, you will receive a full refund.

6. Pricing & Payments

  • Prices are displayed on our website and may change without notice
  • Payments are processed securely through third-party providers
  • You agree to provide accurate billing and payment information

You are responsible for any applicable taxes, duties, or import fees.

7. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by carriers or customs
  • Risk transfers to you upon delivery

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

  • Returns are accepted within 30 days of delivery
  • Items must be unused and in original condition
  • Customers are responsible for return shipping unless the item is defective or incorrect

Refunds are processed within 10 business days after approval.

9. Order Cancellation

  • Orders may be cancelled within 24 hours of purchase
  • After this period, cancellation may not be possible

If the order has been shipped, you must follow the return process.

10. Third-Party Services

Our store is powered by Shopify and may use third-party tools and services.

We are not responsible for third-party services or websites linked from our platform.

11. Intellectual Property

All content on this website (text, images, branding) is owned by NAVOSE or licensed to us.

You may not copy, reproduce, or use our content without permission.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We do not guarantee uninterrupted or error-free service
  • Use of our website is at your own risk

13. Indemnification

You agree to indemnify and hold NAVOSE harmless from any claims, damages, or expenses resulting from your misuse of the website or violation of these Terms.

14. Privacy

Your personal data is handled according to our Privacy Policy.

15. Changes to These Terms

We may update these Terms at any time. Continued use of the website means you accept any changes.

16. Governing Law

These Terms are governed by applicable laws relevant to our operations and customers, including consumer protection laws where applicable.

17. Contact Information

If you have any questions about these Terms, please contact us:
Company Name: NAVOSE ECOM LLC
Entity ID: 0008088583
Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, New Mexico 87110, United States
Email: info@navose.com
Phone: +1 (505) 279-1679