Privacy policy

Last updated: 29 March 2026

This Privacy Policy describes how NAVOSE ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, purchase our fishing-related products (including bait boats), or interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Company Name: NAVOSE ECOM LLC
Entity ID: 0008088583
Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, New Mexico 87110, United States
Email: info@navose.com
Phone: +1 (505) 279-1679

 Information We Collect

We collect personal information to provide and improve our Services.

a) Device Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking data
  • Pages visited and interaction behavior

Purpose: To ensure proper website functionality and improve user experience.

b) Order Information

When you make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Purpose: To process orders, deliver products, and provide customer support.

c) Customer Support Information

If you contact us, we may collect:

  • Messages and communication details
  • Order-related information

Purpose: To assist you and resolve any issues.

 How We Use Your Information

We use your personal data to:

  • Process and fulfill orders
  • Communicate order updates and respond to inquiries
  • Provide customer support
  • Prevent fraud and ensure security
  • Improve our website and services
  • Send marketing emails (only if you opt-in)

 Sharing of Information

We may share your data with trusted third parties only when necessary:

  • Payment processors (for secure transactions)
  • Shipping carriers (for delivery)
  • IT and website service providers
  • Marketing and analytics partners

We may also disclose information if required by law or in connection with business operations (e.g. legal obligations or business transfers).

We do not sell your personal data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Personalize your experience

  • We use third-party services such as Google Analytics and Google Ads to collect information about how users interact with our website. This may include pages visited, time spent on pages, and actions taken.

    This information is used to measure the effectiveness of our advertising, improve our marketing strategies, and show you relevant advertisements (remarketing) on other websites and platforms.

    Third-party vendors, including Google, use cookies and similar technologies to serve ads based on a user’s past visits to our website.

You can manage or disable cookies through your browser settings.

 Data Retention & Security

We retain your personal data only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Dispute resolution

We use appropriate security measures to protect your data. However, no system is completely secure, and we recommend avoiding sharing sensitive information through unsecured channels.

 Your Rights

Depending on your location (including UK and EU), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent for marketing

To exercise any of these rights, contact us at info@navose.com.

 Marketing Communications

If you subscribe to marketing emails, you may receive updates about our products and offers.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

 Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us and we will remove it.

 International Data Transfers

Your information may be processed outside your country, including in the United States.

We take appropriate steps to ensure your data is handled securely and in compliance with applicable laws.

 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

Company Name: NAVOSE ECOM LLC
Entity ID: 0008088583
Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, New Mexico 87110, United States
Email: info@navose.com
Phone: +1 (505) 279-1679